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How 995bdt Handles Your Personal Information

Your account data, payment details and browsing behaviour on 995bdt are handled under a clear set of rules — what we collect, why we collect it, and exactly how long we keep it.

Data collected only for account operationbKash, Nagad, Rocket payment data protectedYour right to request data deletionNo data sold to third partiesMobile-first account security
995bdt How 995bdt Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Retention and Account Security

Our approach to your data is built around the minimum needed to operate your account securely. We do not hold data longer than necessary, and your payment method details — whether that is a bKash number or a Rocket wallet reference — are retained only for the period required to process and verify transactions. You can request a full account data summary or ask us to close your account and remove your personal records at any time through the contact paths listed above.

Encrypted Account Storage

All account credentials and payment references are stored using encryption. Your bKash or Nagad wallet numbers are never held in plain text on our servers after a transaction clears.

Cookie Control

Session cookies help us keep you logged in and remember your lobby state. You can clear or block cookies through your mobile browser settings without losing your account access.

Data Retention Limits

We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. Once that window closes, records are deleted from our systems.

Third-Party Sharing Policy

We share data only with payment processors handling bKash, Nagad and Rocket flows, and with service providers operating under strict data agreements. No sharing with advertisers or data brokers.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to know what data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Queries about bKash or Nagad transaction records linked to your account can also be raised through the same channels. We aim to respond to all data-related requests within a reasonable timeframe after identity verification.

Live Chat Reach our support team through the live chat window in your account dashboard. Available for data queries, account access issues and wallet-linked record requests.
Email Support Send your data request or privacy concern to our support email. Include your registered account number so we can locate and verify your records without delay.
Account Help Centre Log in to your 995bdt account and navigate to Account Settings to find the data request form. You can submit correction or deletion requests directly from there.

Frequently Asked Questions About Your Privacy

These are the questions we hear most from account holders in Bangladesh about how their personal information is managed on 995bdt. If your question is not covered here, use the live chat or email contact above.

We collect your name, email address, phone number and the payment method you register — such as your bKash or Nagad number. We also log device and session data for security purposes.

Wallet numbers linked to deposits or withdrawals are held only for the duration needed to process and verify that specific transaction. They are not stored indefinitely or used for any other purpose.

Yes. Log in, go to Account Settings and submit a data access request, or contact our support team by email with your account number. We verify your identity before releasing any records.

Submit a deletion request through Account Settings or via our support email. After identity verification, we close the account and remove personal records within the timeframe required by applicable rules.

We share data only with payment processors — including networks handling bKash, Nagad and Rocket flows — and with contracted service providers. We do not sell or rent your data to advertisers.

Access to this platform depends on your local law and the eligible regions we serve. Your rights under this privacy policy apply where the platform is available to you under those conditions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.