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Terms That Govern Your Account on 995bdt

Your use of 995bdt — including account registration, wallet transactions via bKash, Nagad, or Rocket, and access to the lobby — is subject to the legal terms set out here. Access and eligibility depend on your local law and the eligible regions we serve.

Account TermsWallet PolicyEligibility by RegionPrivacy ConditionsDispute Process
995bdt Terms That Govern Your Account on 995bdt
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Data Handling

We collect only the account and transaction data needed to operate your wallet and verify your identity. Your bKash, Nagad, or Rocket transaction records are stored securely and never shared with third parties outside legal obligations.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your lobby settings. You can manage cookie preferences through your browser; disabling them may affect account functionality.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support — we can freeze the account while we investigate.

Data Retention and Requests

We retain account and transaction records for the period required by applicable rules. To request a copy of your data or ask for deletion, submit a request through the Help Centre with your account ID attached.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Team online

Live Chat

Open the chat widget from any page in your account. For legal queries, describe your concern clearly and our team will route it to the right person.

Email Support

Send your legal or account-related query to our support address. Include your registered account ID so we can locate your record and respond accurately.

Account Help Centre

Log in and visit the Help section to submit a formal request. This path creates a tracked ticket, which is useful for disputes or policy clarification requests.

Common Questions About Our Legal Terms

These terms apply to anyone who opens an account on 995bdt. Eligibility depends on your local law and whether your region is currently supported. Registering confirms you meet the age and regional requirements.

Access depends on your local law and the eligible regions we serve. We recommend checking whether participation is permitted under the rules that apply to your location before registering.

Every wallet transaction is logged against your account ID with a timestamp and amount. You can view your transaction history in the account wallet section after logging in.

If your account is closed — whether by you or by us under these terms — any verified balance in your wallet is processed according to the withdrawal policy in effect at the time of closure.

Submit a dispute through the Help Centre with your account ID and the relevant transaction reference. We log every submission as a tracked ticket and respond through your registered contact details.

We notify you through your registered account when terms are updated. Continuing to use the platform after the notified effective date means you accept the revised version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.